Privacy Policy

Your Privacy Matters: We are committed to protecting your personal information and privacy.

Last Updated: July 04, 2025

Introduction

HypeCase ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

  • Account Information: Name, email address, phone number, password
  • Shipping Information: Delivery address, city, state, pincode
  • Payment Information: UPI details for wallet redemption (we don't store card details)
  • Communication: Messages sent through our contact forms or customer support

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, products viewed
  • Cookies: Session cookies for login and shopping cart functionality

How We Use Your Information

  • Order Processing: To process and fulfill your orders
  • Communication: To send order confirmations, shipping updates, and customer support
  • Account Management: To maintain your account and provide personalized experience
  • Wallet System: To manage wallet points and redemption requests
  • Improvements: To improve our website and services
  • Marketing: To send promotional offers (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Shipping companies, payment processors, and other trusted partners
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfer: In case of merger, acquisition, or sale of business assets

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: All sensitive data is encrypted during transmission
  • Secure Storage: Personal information is stored in secure databases
  • Access Control: Limited access to personal information on a need-to-know basis
  • Regular Updates: Security measures are regularly reviewed and updated

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember items in your shopping cart
  • Understand how you use our website
  • Provide personalized content and recommendations

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Account information is retained until you request deletion. Order history is kept for 7 years for legal and tax purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Contact Information

If you have any questions about this privacy policy or your personal information, please contact us:

  • Email: [email protected]
  • Phone: +91 8435252152
  • WhatsApp: +91 7024394944
  • Address: HypeCase, India

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a notice on our website

The updated policy will be effective immediately upon posting.

Your Trust is Important

We value your trust and are committed to protecting your privacy. If you have any concerns about how we handle your personal information, please don't hesitate to contact us.